Chicago 311

Submit Consumer Retail Business Complaint Request

Location

Enter street address to search.
Long-click and hold on map pin, then drag to adjust location.

Photo

Description

* Name or Type of Business:

* Which item from the following list best describes the nature of your complaint?

* Type of merchandise and/or service involved (including brand) ?

* Approximately how much were you charged for the merchandise or service?

* When did the incident occur?

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Reporter

First name

Last name

Enter an email address to receive a tracking number

Phone

Enter as 999-999-9999

Consumer Retail Business Complaint

Use this service request to report complaints against retail businesses in the City of Chicago (i.e., Refund Violation, Foodware Violation, Overcharged, False Advertisement, Outdated Merchandise).

Instructions

Describe the issue you wish to report including a photo and/or a description.
* Indicates a required field.